Terms of Service

The rules and agreements governing your NexusBank relationship.

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Terms of Service

Terms & Conditions

Last updated: March 2026. By using NexusBank services, you agree to these terms.

1. Account Eligibility

To open a NexusBank account, you must be at least 18 years old, a U.S. resident (or eligible international customer), and provide accurate identity verification documents as required by federal law (Bank Secrecy Act and USA PATRIOT Act).

2. Account Responsibilities

You are responsible for maintaining the security of your login credentials, reporting unauthorized access immediately, maintaining sufficient funds to cover transactions, and ensuring your contact information remains current.

3. Transaction Limits & Fees

Transaction limits vary by account type. Standard accounts are limited to $10,000 per day for transfers. Fee schedules are disclosed at account opening and available in your account settings. We provide 30 days notice before any fee changes.

4. Prohibited Activities

Accounts may not be used for money laundering, financing illegal activities, circumventing sanctions, operating unlicensed money service businesses, or any activity that violates applicable law. Violations will result in immediate account closure and may be reported to authorities.

5. Dispute Resolution

Disputes are first addressed through our customer service team. Unresolved disputes are subject to binding arbitration under AAA rules, conducted in New York, NY. You waive the right to participate in class action lawsuits for disputes within the scope of this arbitration clause.

6. Governing Law

These Terms are governed by the laws of the State of New York and applicable federal law. Contact legal@nexusfingrp.com for legal inquiries.